Remote Principal Product Success Manager

Location: California

Compensation: To Be Discussed

Staff Reviewed: Mon, Oct 26, 2020

This job expires in 26 days

Job Category: Program Management

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A business services and development company has a current position open for a Remote Principal Product Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Developing adoption roadmaps
  • Identifying customers in poor health
  • Monitoring key success metrics

Skills and Requirements Include:

  • 8+ years in a customer facing role as a Solution Architect
  • 2+ years of experience with the ServiceNow platform
  • Fanatical about customer success
  • Tenacious about advising, coaching and mentoring customers
  • Knowledge of other industry products such as Jira & ADO
  • Knowledge of SN ITBM delivery methodology