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Remote Production Support Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 01, 2021
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

An entertainment streaming company has an open position for a Remote Production Support Manager.

Core Responsibilities Include:

  • Managing a team of highly skilled technical support specialists
  • Showing strong leadership skills and partner effectively with our fellow cross functional teams
  • Providing support to critical studio software

Position Requirements Include:

  • 3+ years of experience managing a team of software/application support specialists
  • 3+ years of experience in a technical research or support engineer role
  • Experience supporting micro services, Enterprise Level Google Suite and Admin, Cloud, SaaS, and/or SSO based software
  • Experience working with software support tools such as Zendesk, JIRA, and Confluence or similar products
  • Strong communication skills to partner with technical and non-technical stakeholders effectively

COMPLETE JOB DESCRIPTION

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