Job Summary
A professional coaching company is in need of a Remote Professional Career Services Mentor Operations Specialist.
Core Responsibilities of this position include:
- Owning the mentor onboarding, offboarding and training
- Monitoring and managing mentor capacity and availability issues
- Reviewing session recordings and providing extensive feedback
Qualifications for this position include:
- 1-2 years of experience in education
- Comfortable managing subject matter experts
- Strong de-escalation skills