Remote Professional Client Technology Support Representative

Job ID: Available for Members

Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Thu, Feb 20, 2020

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is in need of a Remote Professional Client Technology Support Representative.

Core Responsibilities Include:

  • Providing consultation, training and support
  • Understanding and managing client expectations
  • Meeting high expectations around aggressive case resolution goals

Applicants must meet the following qualifications:

  • Travel only as needed on limited scale
  • High School Diploma or equivalent
  • Past experience in an analytical and customer facing role
  • Must have technology experience requirements listed by company
  • Ability to deal with time constraints, emotional situations and conflict
  • roficient PC skills, Microsoft Office application experience