Remote Professional Services Representative in Concord

Job ID: Available for Members

Location: Massachusetts

Compensation: To Be Discussed

Posted: Friday, December 07, 2018

This job expires in 22 days

Job Category: Account Management, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An application development company is filling a position for a Remote Professional Services Representative in Concord.

Core Responsibilities of this position include:

  • Obtaining information to set clients up on our platform
  • Creating, optimizing and customizing the customer’s site for maximum efficiency
  • Working closely with Onboarding/Training Specialists, Sales and Account Management

Must meet the following requirements for consideration:

  • Work from home Friday
  • 1-2 years of customer service experience with time spent in a customer facing role
  • Comfortable with web-based software tools such as Slack, Salesforce, and Basecamp
  • Impeccable follow up skills
  • Strong communication and organizational skills