Job Summary
About WBECS:
With the coaching industry's leading online educational event a strong community of over 100,000 professionals globally, our mission is to raise the global standard of coaching. By providing you with the most impactful and innovative content available in the industry, we support coaches' professional and personal growth. WBECS is a growing remote global workforce, we are truly passionate about our people!
Job Purpose:
Working closely with the Director of Program Operations, you'll bring your passion for managing programs by handling all elements of one of the WBECS programs or products using our communication and project management tools to ensure that all elements of the program are completed as expected.
You will be supported by our senior leaders, as well as an incredible launch team. You must have experience planning and building digital products and have extensive experience in Project Management as well as a strong Marketing background.
- Full project management for the Program, delivering gold standard customer experience management, and constantly looking for ways to improve.
- Provide support for our Content Management System(s), storing and monitoring of program resources in Wordpress, Wistia, Vimeo, Dropbox, Google Drive, Infusionsoft and others as needed.
- Develop project strategies, monitoring and reporting on project progress, KPIs, and improving processes as required.
- Create and maintain project plans in Asana.
- Manage project communication within a diverse, remote team of content creators, designers, copywriters, programmers, marketing and sales team members, and freelance contractors to ensure tasks are completed on time.
- Drive Program Launches multiple times per year. Management and coordination of multiple team members, strategic partners and affiliates, to achieve successful launches, meeting timelines and financial goals.
- Conduct outreach, negotiation and ongoing communication with potential strategic partners and affiliate managers to support program launches. Manage affiliate partners to ensure they share launch materials with their communities as agreed.
- Create and optimize program development processes as needed to achieve greater efficiencies and productivity.
- Be ultimately accountable or the successful delivery of all tasks related to your program, including process documents and reviewing and testing program pages.
- Simultaneously manage multiple tasks and projects within tight timeframes while maintaining keen and careful attention to detail.
- Act as a point-of-contact for potential and existing customers, including setting up meetings in order to sell the programs.
- This position works closely with the Company Founder/Project Owner. Your role will be to help manage his expectations, gather requirements, and manage evolving project scope requests with the owner, and then work with the team to scope and implement changes.
Profile:
- Bachelor's degree and/or Certification in Project Management, Marketing or other related disciplines
- A background in Project Management (minimum 3 yrs), preferably in an Online/Digital Marketing related engagement
- Experience in Marketing Automation (InfusionSoft) and in planning & leading campaigns across multiple channels
- Able to stay up-to-date on the latest digital technologies and project management trends - you'll always be looking for new effective and efficient ways to work
- Have knowledge/understanding of Slack, Gmail, Google Drive and Asana
- Resourceful & capable of self-managing and multitasking in fast-paced environment
- Experience working remotely from an European Timezone, with the ability to maintain communication and collaboration in a remote environment
- Must have excellent communication skills and an ability to handle rapid development and change requests
- Data & report driven, is meticulous with details
- Able to manage competing priorities
- Adaptable & ambitious
- Speak, read and write English at an idiomatic level
