Remote Provider Service Representative in Anchorage

Job ID: Available for Members

Location: Alaska

Compensation: To Be Discussed

Staff Reviewed: Tue, Jun 18, 2019

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A healthcare company is filling a position for a Remote Provider Service Representative in Anchorage.

Core Responsibilities of this position include:

  • Handling internal and external calls / emails and other communications
  • Supporting in field Provider Relations Advocates with all follow up tasks with contracted providers
  • Escalating issues as appropriate for resolution

Qualifications Include:

  • Must live in Anchorage, AK or be able to commute to the Anchorage office as needed
  • High School Diploma / GED or higher
  • 1+ years of managed care or medical insurance experience
  • 1+ years of experience in a claims, customer service or provider support role
  • Ability to create, modify and send documents in Microsoft Excel and Microsoft Word