Job Summary

A staffing and recruiting agency has a current position open for a Remote Provider Services Representative in Irving.

Individual must be able to fulfill the following responsibilities:

• Provide support to the Provider Services Team in regards to receiving, researching and responding to inquiries
• Receive, research, and resolve provider inquiries
• Support other members of the Provider Services Team when they are in the field

Qualifications for this position include:

• High School Diploma or equivalent GED
• 0-2 years customer service, provider service, or claims experience
• Decision-making skills based on documentation, fee schedules and contract terms
• Ability to interact well with both internal and external customers
• Extensive software skills & competencies, as well as Internet research abilities including Microsoft Office Suite
• Ability to be organized and flexible