Job Summary
A staffing and recruiting agency has a current position open for a Remote Provider Services Representative in Irving.
Individual must be able to fulfill the following responsibilities:
- Provide support to the Provider Services Team in regards to receiving, researching and responding to inquiries
- Receive, research, and resolve provider inquiries
- Support other members of the Provider Services Team when they are in the field
Qualifications for this position include:
- High School Diploma or equivalent GED
- 0-2 years customer service, provider service, or claims experience
- Decision-making skills based on documentation, fee schedules and contract terms
- Ability to interact well with both internal and external customers
- Extensive software skills & competencies, as well as Internet research abilities including Microsoft Office Suite
- Ability to be organized and flexible
