Job Summary

Want to help teleport enterprise collaboration into a 3D, cloud-based, virtual world? Want to push the boundaries of performance and transform the remote working experience? VirBELA develops collaboration, learning, and assessment tools for major corporations like Amazon, eXp Realty and top business schools like Stanford GSB. 100% Remote.


VirBELA is seeking individuals who are mature, inquisitive, reliable, self-directed, and interested in developing virtual worlds, simulations, and computer games in a rapidly growing business. As a Customer Support/Game Tester at VirBELA you will be working on a cross-disciplinary team that includes organizational psychologists, corporate leaders, virtual world specialists, and domain experts.


General Summary:

As a QA Analyst you will work with our clients and our dev team to make sure the products developed inside and outside of the company meet the defined requirements of functionality, reliability, security, and user experience. For Game Testing, you will utilize a variety of testing methods to ensure that new product features work under all scenarios, across multiple platforms. For both Customer Support and Game Testing, you will work under the direction of program leads.


Major Duties & Responsibilities:

Support clients use of our products through real-time tutoring and demonstrations
Communicate bugs to dev team
Employ a variety of strategies to test bug fixes and feature updates
Communicate feature developments to dev team that can improve user experience
Write moderately complex code or scripts to test systems
Monitor product development and usage at all levels with an eye toward improving product quality
Create test harnesses and infrastructure as necessary


Requirements
Education:

B.A./B.S. in computer game development or related field

Experience:

1+ years of customer support and/or game testing
Good communication skills, both written and verbal
Diligence in shepherding and following through tasks that might require the involvement of many people from different disciplines
Knowledge of the technologies involved in our products and how they interrelate

Benefits

VirBELA is pleased to offer its staff a full and competitive benefits package. Highlights include:


Full employer paid Medical, Dental, Vision, and Life Insurance with buy up options
401(k) with company mat ch
Stock Options
Generous paid time off policy
Company Discounts

For more detail on our benefits program please visit: https://sites.google.com/exprealty.com/expbenefits