Job Summary
A provider of cloud-based software for medical services has a current position open for a Remote Quality Assurance Coordinator.
Individual must be able to fulfill the following responsibilities:
- Assisting in resolution of customer complaints and quality assurance issues as needed
- Performing quality assurance review of IME reports, correspondences, addendums or supplemental reviews
- Verifying that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists
Must meet the following requirements for consideration:
- High school diploma or equivalent required
- Two years IME experience preferred
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
- Knowledge of the insurance industry preferably claims management relative to one or more of the following categories: workers' compensation, no-fault, liability, and/or disability preferred
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
