Remote Quality Development Manager

Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Jan 04, 2023
This job expires in: 5 days

Job Summary

A clothing and accessories rental company is searching for a person to fill their position for a Remote Quality Development Manager.

Individual must be able to fulfill the following responsibilities:

  • Ensure proper coaching is delivered (via Team Leads) to efficiently develop agent performance
  • Own ongoing adjustment and upkeep of the Quality Development scorecard
  • Research and keep current on the latest QD trends, methodology and best practices

Required Skills:

  • Bachelor's degree or commensurate experience
  • 5+ years experience in Quality Development
  • Minimum 3 years leadership experience in leading a Quality Development or Training Team
  • Experience launching a Quality Tool (sourcing & vendor management)
  • Ability to work independently, multi-task, and manage work with minimal supervision
  • Outstanding interpersonal skills; demonstrated influence and excellent communication style

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