Job Summary
An information technology company needs applicants for an opening for a Remote Regional User Access Manager.
Core Responsibilities of this position include:
- Providing Division leadership with education and guidance on access management policies and procedures and enterprise tools
- Converting and enforcing centralization of access management to Division LSC teams
- Leading root cause analysis plus understanding the outcomes of root cause analysis for user access incidents and requests
Position Requirements Include:
- Must have a Bachelor’s degree
- Experience with direct customer interaction, operations management, and personnel management
- Experience conferring with technical and functional experts at all levels of the enterprise in a problem-solving environment
- Experience in a large, complex organization or corporate structured environment
- Demonstrated experience creating and leading communications with direct reports, senior leaders, and vendors to ensure collaboration
- Ability to work in stressful situations plus competency in basic PC use and required tools and call center tracking tools