Job Summary
A provider of WordPress consulting and development services is in need of a Remote Renewals Manager.
Core Responsibilities Include:
- Developing and executing strategies and processes for Platform customers
- Serving as the primary point of contact for customers whose contracts are nearing their renewal date
- Communicating with customers to address renewals-related questions and issues
Must meet the following requirements for consideration:
- 3+ years of client-facing experience
- Experience managing tasks associated with commercial sales operations
- Capable of identifying opportunities and potential threats through regular monitoring and analysis of data
- Experience building trusted working relationships across internal and/or external teams
- Exceptional communication skills, whether on the phone, over email, or via video conference
