Job Summary

A customer management solutions company needs applicants for an opening for a Remote Resource Specialist.

Core Responsibilities Include:

• Providing analysis of performance metrics
• Ensuring each agent is abiding by the terms and conditions set forth
• Ensuring that weekly payment for services is accurate

Skills and Requirements Include:

• Proficiency in Microsoft Office 365
• Willingness to serve as a resource to contractors
• Analytical problem-solving skills
• Ability to build and maintain strong client relationships
• Capable of analyzing data and developing a resource plan