Remote Retail Customer Care Fraud Prevention Supervisor

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 07, 2021

This job expires in: 24 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A technology company has an open position for a Remote Retail Customer Care Fraud Prevention Supervisor.

Must be able to:

  • Manage agents’ performance and support their success
  • Achieve or exceed team performance and productivity goals
  • Conduct regular 1:1s with employees

Skills and Requirements Include:

  • Knowledge of the Retail Customer Care and customer support model
  • Fraud prevention experience
  • Strong analysis and problem-solving skills
  • Strong decision-making capabilities and sound judgment
  • Excellent written and verbal communication skills
  • Strong work ethic with a high degree of flexibility

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