Job Summary
A online gift site company has an open position for a Remote Retail Customer Happiness Specialist in Saint Louis.
Individual must be able to fulfill the following responsibilities:
- Make your supervisor aware of any issues that arise and have been documented
- Understand customer FAQs and improve upon our existing help database
- Resolve customer inquiries in a timely manner
Qualifications for this position include:
- You naturally come across as warm, enthusiastic, and friendly both in person and over computer
- Excellent communication skills and grammar
- You understand the importance of quality relationships and enjoy helping people