Remote Retail Customer Service Agent

Job ID: Available for Members

Location: Utah

Compensation: Hourly

Staff Reviewed: Wed, Dec 04, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Seasonal

Employer Type: Employer

Career Level: Experienced

Job Summary

A multi-channel retailer of specialty home products needs applicants for an opening for a Remote Retail Customer Service Agent.

Core Responsibilities of this position include:

  • Addressing customer questions and concerns regarding product and delivery information
  • Providing product information
  • Successfully negotiating and appeasing customers

Position Requirements Include:

  • Ability to complete mandatory paid training for 3 weeks - 100% attendance is required
  • High School diploma or GED
  • 1 – 2 years previous customer service experience
  • Experience in a performance-based or metric-driven environment
  • Strong ability to communicate both verbally and written with capable data entry skills
  • Must have a computer USB headset with microphone and required internet speeds