Job Summary

A moving equipment and storage rental company is in need of a Remote Roadside Assistance Agent.

Core Responsibilities of this position include:

• Handling incoming calls and initiate outbound calls
• Ensuring customer’s safety and experience is handled with professionalism, care and support
• Meeting all quality-related metrics and goals

Position Requirements Include:

• Fast-paced, hands-on education working with your manager from day one
• Learn and begin performing some of your job duties with customers the first week
• Build on your skill-set through on-the-job, continued education
• Begin performing additional job duties with the customer as you learn them
• Basic keyboarding and computer skills
• Ability to navigate and use multiple computer programs at once