Remote SaaS Customer Success Director in Bethesda

Location: Maryland

Compensation: Salary

Staff Reviewed: Tue, Sep 07, 2021

This job expires in: 18 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A video-based patient engagement company is filling a position for a Remote SaaS Customer Success Director in Bethesda.

Core Responsibilities Include:

  • Anticipating potential challenges/risks and proactively manages client issues on a day-to-day basis
  • Developing and driving strategic plans to meet performance expectations and identifies expansion opportunities
  • Monitoring every step of the deployment process

Qualifications for this position include:

  • 5+ years' Project Management experience with SaaS companies
  • Experience with Project Management software (Microsoft Project or similar)
  • Bachelor's Degree in Business Administration, Healthcare Administration, Information Systems, or a related area of study
  • Experience working on simultaneous implementation projects
  • Excellent verbal and written communication skills

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