Remote SaaS Software Customer Experience Operations Analyst

Job is Expired
Location: Nationwide
Compensation: Base+commission
Staff Reviewed: Fri, May 13, 2022

Job Summary

A software company is in need of a Remote SaaS Software Customer Experience Operations Analyst.

Must be able to:

  • Perform and manage clerical and administrative responsibilities for day-to-day operations of the department
  • Interact with platforms supporting our Customer Experience team
  • Maintain the systems that track our customers’ experience

Qualifications for this position include:

  • 2+ years of experience, preferably with B2B SaaS
  • Strong technical acumen demonstrated through aptitude and experience working with data
  • Excellent organization skills, ability to self start, meticulous attention, and drive to getting things done
  • Passion for continuous improvement
  • Clear communication skills
  • Demonstrated skills in either internal or external customer service and relationship management

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