Remote Safety and Pharmacovigilance Call Center Specialist I

Job is Expired

Location: Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: Piece Work

Staff Reviewed: Wed, Mar 17, 2021

Job Category: Healthcare

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A biopharmaceutical company is in need of a Remote Safety and Pharmacovigilance Call Center Specialist I.

Core Responsibilities Include:

  • Performing inbound and handling outbound phone calls, to collect initial and follow-up information
  • Identifying correct questions to be asked/information to be obtained according to the context of the call and project-specifications
  • Methodically collecting and documenting adverse event /safety information, including product/device usage details, concomitant medications, medical history, and event details

Skills and Requirements Include:

  • Bachelor’s Degree in nursing, licensed or registered nurse, pharmacist or an equivalent combination of education and experience
  • Experience with safety database systems and knowledge of medical terminology preferred and/or Call Center experience preferred
  • Demonstrated good understanding of clinical trial process across Phases II-IV and/or post-marketing safety requirements, ICH GCP, GVP and regulations related to Safety and Pharmacovigilance preferred
  • Demonstrated detail orientation with high degree of accuracy and ability to meet deadlines
  • Ability to respond to medical inquiries, to the extent required/allowed per project
  • Ability to ensure all relevant documents are submitted to the Trial Master File (TMF) as per company SOP/Sponsor requirements for clinical trials and the Pharmacovigilance System Master File

COMPLETE JOB DESCRIPTION

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