Job Summary
An employer-based health service provider is filling a position for a Remote Scheduling Coordinator.
Must be able to:
- Act as a customer service champion and company advocate
- Manage all incoming communications from patients via email and phone
- Schedule health coaching and clinic appointments
Qualifications for this position include:
- High school diploma or GED
- Ability to handle complaints and negative situations while maintaining a positive attitude
- Knowledge of customer service best practices
- Ability to manage tasks/projects with aggressive deadlines/time-sensitivity
- Proficiency with computers and strong typing skills
- Ability to maintain confidentiality