Job Summary
A customer service company is filling a position for a Remote Seasonal Coach.
Must be able to:
- Ensure that calls are handled professionally.
- Provide direction and guidance to guarantee the consistent achievement of key performance metrics
- Achieve, measure, report, and communicate metric goal attainment for assigned team
Skills and Requirements Include:
- Minimum of 12 to 18 months of call center experience preferably as a product specialist
- Demonstrated interpersonal, coaching, and supervisory skills
- Demonstrated ability to set priorities and multi-task
- Excellent verbal and written communication skills
- Good computer skills
- Four-year college degree or directly related work experience