Remote Seasonal Customer Service Consultant

Location: Tennessee

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 08, 2020

This job expires in 7 days

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A clothing retailer is filling a position for a Remote Seasonal Customer Service Consultant.

Individual must be able to fulfill the following responsibilities:

  • Deliver a consistent customer experience by providing efficient and timely resolutions
  • Utilize effective time management skills in order to handle multiple calls in a fast-paced environment
  • Act as customer advocate by resolving complex concerns in an accurate and timely fashion

Skills and Requirements Include:

  • Minimum 6-months of customer service or call center experience
  • High level of confidence using technology with an ability to quickly navigate multiple screens or web browsers at a time
  • Demonstrate ownership to problem-solve independently
  • Open to feedback and can take action as needed
  • Experience navigating through competing priorities
  • Excellent verbal and written communication skills including customer de-escalation