Remote Seasonal Fashion Retail Customer Care Specialist in the Albuquerque Area

Job ID: Available for Members

Location: New Mexico

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 27, 2020

This job expires in 1 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A specialty retailer needs applicants for an opening for a Remote Seasonal Fashion Retail Customer Care Specialist in the Albuquerque Area.

Core Responsibilities of this position include:

  • Successfully troubleshooting and resolving a high-volume of contacts by navigating multiple systems
  • Supporting our customers via phone, chat and/or email
  • Assisting customers while accurately entering customer information, notes, messages and orders into order management systems

Must meet the following requirements for consideration:

  • 6+ months experience within an inbound call center required
  • A talent for critical thinking and problem solving
  • Passion for providing excellent customer service
  • Great verbal and written communication along with active listening skills
  • A high level of self-motivation to multi-task and manage time effectively with minimal supervision
  • Demonstrated computer experience and technical troubleshooting acumen