Job is Expired
Location: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, North Dakota, Oklahoma, South Dakota, Texas, Virginia
Compensation: To Be Discussed
Staff Reviewed: Wed, May 18, 2022
Job Summary
A smart home security provider is in need of a Remote Security Customer Service Representative.
Candidates will be responsible for the following:
- Receiving customer inbound phone calls for various alarm system and home automation issues
- Troubleshooting the customer’s technical issues by using our guided workflows
- Assisting customers with scheduling an onsite Technician visit if required
Must meet the following requirements for consideration:
- High school diploma or equivalent
- Troubleshooting skills
- Strong Organizational skills
- Excellent communication skills
- Reliable and dependable
- 1 year of customer service experience
