Job Summary

A developer of employee monitoring software is filling a position for a Remote Security Software Solution Specialist.

Core Responsibilities of this position include:

• Respond to inbound enquiries from prospects and customers
• Listen to customer problems, uncover opportunities, and offer customer care
• Assist trial and paid customers with onboarding

Required Skills:

• 3+ years' experience supporting SaaS and Enterprise products
• Technical experience with virtualization platforms such as VMware, Hyper-V
• Knowledge of architecture, migrations, and management of cloud platforms such as AWS, Azure
• General knowledge of Linux
• Some administrative experience of Windows