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Remote Senior Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 17, 2023
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced, Senior Level

Job Summary

A cloud technology company is in need of a Remote Senior Customer Success Manager.

Core Responsibilities Include:

  • Managing renewals and add-ons via P-CSM
  • Contributing to Customer Success Best practices
  • Coaching and teaching our partner’s customers success managers how to excel at customer success

Skills and Requirements Include:

  • Must have ERP or SaaS experience, preferably in Sales or Implementation roles
  • Are technically proficient and understand tables and database structures
  • Enjoy being on video/phone calls and interacting with partners and customer
  • Are a team player, willing to contribute to the overall success of the team
  • Enjoy coaching and teaching others how to excel as a customer success manager

COMPLETE JOB DESCRIPTION

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