Job Summary
A marketing software company is seeking a Remote Senior Customer Success Operations Manager.
Core Responsibilities Include:
- Administering the Customer Success Implementation Methodology
- Delivering recommendations and insights around customer success
- Identifying technical obstacles early
Applicants must meet the following qualifications:
- Bachelor’s degree and 3+ years experience within a Finance or go-to-market strategy
- Previous experience using Salesforce CRM
- Experience using SQL to pull large data sets
- Expert in Excel, PowerPoint, and G Suite
- Exceptional interpersonal skills
- Aptitude for framing business questions in analytic terms and translating business requirements