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Remote Senior Cybersecurity Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Nov 14, 2022
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced, Senior Level, Executive Level

Job Summary

A cybersecurity company is seeking a Remote Senior Cybersecurity Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Schedule, prepare and deliver Business Reviews for customers
  • Serve as the voice of the customer' and provide internal feedback
  • Increase customer adoption of key platform features and best practices to maximize ROI

Qualifications Include:

  • 5+ years experience in an enterprise CSM capacity
  • 8+ yrs. experience in an enterprise SaaS product support environment
  • Strong experience with building and developing long-lasting executive-level relationships
  • Strong analytical and organizational skills
  • Strong written, spoken, and presentation skills
  • Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering

COMPLETE JOB DESCRIPTION

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