Remote Senior Data Platform Cloud Support Engineer

Location: California, District of Columbia

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 08, 2021

This job expires in: 19 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company is seeking a Remote Senior Data Platform Cloud Support Engineer.

Core Responsibilities of this position include:

  • Providing technical support to commercial and public sector customers
  • Providing email, web, and phone support to customers and partners
  • Utilizing the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues

Qualifications Include:

  • B.S. or M.S degree in CS, MIS or equivalent discipline
  • 6+ years experience in a Technical Support or similar function in the public sector space
  • Experience in designated customer-focused support role providing personalized support experience
  • Understanding of Amazon AWS (SQS, SNS, API Gateway, S3, Route 53) and/or similar services in Microsoft Azure ecosystems
  • Experience in ETL, ELT tools like AWS Glue, EMR, Azure Data Factory, Informatica, Data Pipelines

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