Remote Senior Federal Support Engineer

Location: District of Columbia, Maryland, North Carolina, Virginia

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 27, 2021

This job expires in: 17 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software technology company is seeking a Remote Senior Federal Support Engineer.

Candidates will be responsible for the following:

  • Reproducing and debuggin customer issues by building or using existing test environments and tools
  • Solving incoming technical support requests within SLA, including high-severity urgent cases
  • Continuously increasing knowledge and help train the team on 3rd party technologies that integrate with company software and on new features

Required Skills:

  • 5 years of Support Engineering experience (or comparable customer-facing technical role), preferably for mission-critical software
  • DevOps Engineering, Software Engineering, and/or System Administration experience is a huge plus
  • Experience with major cloud platforms, distributed systems, microservice architecture, and containers
  • Experience with scripting tool of choice to help automate reproduction environments (for example, Bash, Python)
  • Ability to read complex code for troubleshooting and familiarity with Github
  • Bachelor’s degree in Computer Science or equivalent professional experience

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH