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Remote Senior Help Desk Client Services Associate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Jan 06, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced, Senior Level
Education Level: Bachelors

Job Summary

An information services company is searching for a person to fill their position for a Remote Senior Help Desk Client Services Associate.

Core Responsibilities Include:

  • Supporting incoming client calls to the support line
  • Providing support to all clients while logged in a call queue
  • Working support cases

Must meet the following requirements for consideration:

  • Demonstrated track record as an advocate for customer success
  • Experience with Microsoft products such as Office and SharePoint
  • Interest in learning technical requirements and product API methods

COMPLETE JOB DESCRIPTION

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