Remote Senior Help Desk Specialist

Location: Colorado, Minnesota, Texas, Washington

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 19, 2021

This job expires in: 21 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A home warranty and services company has a current position open for a Remote Senior Help Desk Specialist.

Candidates will be responsible for the following:

  • Being present and available to clients requiring technical assistance.
  • Responding to questions from emails and callers
  • Following standard Deskside operating procedures

Qualifications for this position include:

  • Associate degree in computer science and 3-5 years’ work experience in the specialty area or equivalent
  • Experience troubleshooting integrated and interdependent computer systems with an emphasis on MAC Os
  • Ability to prioritize work based on department and production objectives

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