Remote Senior InContact Consultant

Job ID: Available for Members

Location: Arizona

Compensation: To Be Discussed

Posted: Friday, October 12, 2018

Job Category: Consulting, Information Technology, Quality Assurance

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A systems integration company has a current position open for a Remote Senior InContact Consultant in the Tempe Area.

Must be able to:

  • Provide operational L1 and L2 system for InContact contact center solution
  • Troubleshoot and resolve availablity issues, routing issues, etc
  • Provide user support training users, addressing system questions

Qualifications Include:

  • Bachelors in Computer Science or equivalent work experience
  • 1+ year experience in hands-on InContact/InContact Studeio administration
  • 1+ year experience with CTI integration with Salesforce
  • Reliable, high-speed internet connection
  • Distraction-free home office environment