Job Summary

We're looking for a hands-on strategic infrastructure engineering and administration leader to help take the business into the next phase of growth. As the content intelligence service, our service to customers relies on a high-performing infrastructure, governed by controls and standards. That's where you come in.

We're looking for a technology leader to administer information technology for a business that supports highly confidential and regulated environments. This person will lead the evolution of our infrastructure architecture, security planning, and compliance, as we exponentially grow our distributed company.

This is a remote role that can be done from anywhere in the US or Latin America (LATAM). Currently a part-time role, this position will become full time as we grow. As an early leader, you will have the opportunity to carve out a path that suits your lifestyle goals by influencing role definition and involvement level over time.

What You'll Be Doing

Architecture and Design
In order to deliver solutions to enterprise clients, [A] works with a mixture of environments, with a heavier emphasis on Azure, to properly develop, test, host and deploy technical solutions which often cases are related to setting up content, web, and mobile applications within cloud-hosted and / or virtual machine environments.
In order to facilitate the anticipated scale, we need to grow IT infrastructure maturity, including:
Security
Identity Management and SSO
Asset Management
Compliance Management
Database Management
License Management
Risk Management
Vendor Management
Server Support
Desktop Support
DNS Support
Monitoring
Content Distribution (CDN)

These competencies will evolve and mature over time under your leadership, but represent our currently identified areas of IT support needed both near and long term.

System Administration
Here are the nuts and bolts of some of the hands-on work you'll perform.

System administration and support
Security management
Provisioning
Performance monitoring/assessment
Identify opportunity for standardization of systems and processes
Ensure up-time of production systems
Recommend, implement, and maintain preventive maintenance processes, standards and tools to ensure optimal system up-time of production systems

You May Be A Good Match If You Have

Experience supporting complex enterprise accounts
Excellent collaboration and communication skills
You have proven yourself to be a hands-on contributor who can think creatively. A passion for driving a plan for a high-growth environment.
Strong network design and implementation experience. Understanding of Powershell for Windows, Hyper-V. Seasoned Azure platform knowledge. Excellent troubleshooting skills on Microsoft technologies and networking.
Design and implementation of backup and disaster recovery process and procedure for high-availability environments
Demonstrated success driving technology change within an organization
While several [A]gents (team members) are tech savvy, we also have [A]gents that are not and will require help desk assistance on an as-needed basis
Strong knowledge of Windows Server OS/ Client OS, Active Directory, IIS, VPN/Windows Networking technologies
General comfort with working within non-Windows interfaces (notably macOS, iOS, and Android environments)
10+ years system design, implementation and support experience
A strong appetite for learning new technology, trends, and how those can position our company to compete

Cultural Fit at [A]
You love learning, you love teaching.
You are constantly growing your own knowledge, and helping to grow the knowledge of others.
You enjoy wearing multiple hats and roles, and titles are not important to you.
You do top-quality work, manage quality, and make everything you touch better.
You are comfortable working under strict confidentiality agreements and often behind-the-scenes.
You are self-organized and manage time and resources well.
You are able to not only work alone, but also communicate within a team by sending updates, tracking time, and other forms of communication while you work.

Education
Bachelor's Degree
Microsoft Certifications and/or CISSP a plus

What is [A]?

[A] is the Content Intelligence Service, and we work with clients to create a Content Intelligence System. The Content Intelligence System is a holistic set of people, processes, and tools that maximize content-ROI by ensuring content is coherent, self-aware, and quantum. By creating a Content Intelligence System, we increase the effectiveness and ROI of the content assets while reducing overall costs. [A] works holistically to build all aspects of a content intelligence system in partnership with clients and agencies. This includes not just the technology architecture and implementation, but enabling companies with the organizational muscles to drive content intelligence.


[A] Team Benefits
Being an [A]gent comes with its benefits. Work from anywhere. Advance your career on the leading-edge of the content and technology sciences. Earn a competitive salary, and for longtime [A]gents, participation in a profit-sharing plan. But many [A]gents find the best part of working as an [A]gent are the other [A]gents you work with and the culture at [A].

We take care of each other and we honor each other's work and contributions to the team. We work to make ourselves better and our [A] team better. We make efforts to adapt new technologies and methodologies that can help us optimize our time, and we expect you to collaborate on these efforts if you're an expert on any of those fields. We communicate and reach out to other [A] players. We love learning. We love teaching. We write. We code. We support each other. For the right people, working at [A] feels like coming home.

Learn more about [A] at simplea.com.
If this sounds like you, then write up a cover letter letting [A] know why you want to work at [A], what you do best, and what inspires you. A great cover letter will say much more than the resume (though we'd like to see that too).