Job Summary
A healthcare and senior living company has an open position for a Remote Senior Living and Healthcare Customer Service Representative.
Core Responsibilities Include:
- Reviewing, processing, scheduling and authorizing orders according to department protocols
- Answering incoming phone calls, emails, contacts as requests coming into the Hub
- Responding to questions and inquiries regarding authorization status and requirements
Qualifications for this position include:
- Outstanding customer service orientation, especially in telephone and written communications
- High School Diploma or Equivalency required
- Excellent and accurate data entry skills and experience in multiple software platforms
- Minimum of one year experience working in a call center environment where a service/support role was primarily performed
- Experience and competency working with people from diverse backgrounds and cultures
