Job Summary
A healthcare company is searching for a person to fill their position for a Remote Senior Medical Collections Representative.
Core Responsibilities Include:
- Serving as a resource or Subject Matter Expert for other team members or internal customers
- Handling escalated and complex customer issues, helping to provide resolution and settlement of account
- Obtaining agreement, after discussion with customer, on potential balance payoff and/or payment terms
Skills and Requirements Include:
- High School Diploma / GED or higher
- 1+ years of Customer Service Representative OR 1+ years in an office setting, call center setting or phone support
- 1+ years of experience with Windows PC applications Microsoft Word, Microsoft Outlook, and Microsoft Excel
- Ability to work full-time, Monday – Friday