Job Summary

A legal services provider has a current position open for a Remote Senior Service Specialist in Boston.

Must be able to:

• Perform Records & Corporate Services related requests according to the established protocols
• Monitor and listen to clients to understand inquiries and requests in order to provide accurate information
• Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages

Required Skills:

• High School Diploma, College coursework preferred
• Minimum of 1 year professional level work experience in a production setting, preferably within corporate environment
• Prior Records Information Management experience preferred, but not required
• Previous experience in a client service oriented field
• Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel
• Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting