Job Summary
A computer software company specializing in call center solutions is seeking a Remote Senior Software Solution Architect in Santa Fe.
Core Responsibilities Include:
- Becoming a master of Customer Journey Analytics Platform
- Understanding customer goals and challenges and map those back into solution portfolio
- Performing analyses across multiple channels
Applicants must meet the following qualifications:
- Analytical, creative and able to effectively facilitate the sales process
- B.S. Computer Science, Software Engineering, MIS, MBA, or equivalent work experience
- 5+ years of business experience ideally in a customer-facing capacity
- Prior experience working with SaaS applications, data services, or analytics software
- Demonstrable critical thinking and analytical abilities
- Excellent oral and written communication skills, interpersonal skills and attention to detail
