Remote Senior Software Technical Account Manager

Job ID: Available for Members

Location: Michigan, Ohio

Compensation: To Be Discussed

Staff Reviewed: Thu, Dec 26, 2019

This job expires in 8 days

Job Category: Account Management

Telecommute Level: Occasionally

Travel Requirements: Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is in need of a Remote Senior Software Technical Account Manager.

Candidates will be responsible for the following:

  • Managing customer success by owning the end-to-end post sales customer lifecycle
  • Providing technical leadership for customer onboarding projects
  • Providing Technical Account management for a portfolio of enterprise customers

Qualifications for this position include:

  • Travel is required initially during on-boarding phase of customer lifecycle and for QBRs
  • 8+ years of Technical Account Management, Customer Support, Sales Engineering or equivalent
  • Self-starter with proven track record of Customer facing roles and working with executives
  • DevOps, IT operations, security, cloud, micro-services, containers, and scheduling platforms
  • Proficiency and/or knowledge of existing HashiCorp tools
  • Experience with implementing software products or solutions