Remote Senior Support Technical Consultant in Reno

Location: Nevada

Compensation: To Be Discussed

Staff Reviewed: Wed, Mar 31, 2021

This job expires in: 9 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A provider of data management software is searching for a person to fill their position for a Remote Senior Support Technical Consultant in Reno.

Core Responsibilities Include:

  • Delivering technical support and resolve request issues
  • Performing detailed troubleshooting to identify the cause of a problem
  • Quickly diagnosing system and application issues

Required Skills:

  • 5 years’ experience in technical support role or relevant position
  • A history of supporting software products
  • Demonstrated experience designing, developing, and implementing solutions
  • Knowledge of Contact Management systems, database software, and internet software
  • Experience supporting simple through to complex hardware and software issues
  • Proficient in Microsoft applications

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