Remote Senior Technical Writer

Location: Nebraska, Texas

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 01, 2021

This job expires in: 12 days

Job Category: Writing

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A customer engagement software development company has a current position open for a Remote Senior Technical Writer.

Core Responsibilities Include:

  • Creating the installation, administrative, getting started, and troubleshooting content for the end-user documentation
  • Writing documentation for new product features and functionality
  • Organizing existing documentation into a logical flow

Position Requirements Include:

  • 3+ years of experience researching, writing, editing, and reviewing product documentation
  • Firm grasp of contact center terminology
  • Proven ability to clearly explain complex technical concepts and create accurate procedural and reference information
  • Experience structuring information to be easy to discover, navigate, and browse
  • Experience with Swagger, OpenAPI, or similar automated documentation systems

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