Remote Senior UX Technical Support Engineer in San Diego

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Wed, Oct 20, 2021

Job Summary

A business services and development company has a current position open for a Remote Senior UX Technical Support Engineer in San Diego.

Individual must be able to fulfill the following responsibilities:

  • Manage and resolve challenging issues for ServiceNow partners and customers
  • Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors
  • Analyze data with a view to isolate the potential cause of the issue

Applicants must meet the following qualifications:

  • Bachelor's Degree in Computer Science (or related technical degree)
  • 5+ years of related experience within technical support or software coding environment
  • Strong experience reading and debugging JavaScript code
  • Highly experienced with browser developer tools- debugging/developer tools
  • Ability to troubleshoot complex technical issues
  • Experience in one (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS

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