Remote Service Coordinator

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 12, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A software company is seeking a Remote Service Coordinator.

Core Responsibilities Include:

  • Ensuring customer’s overall satisfaction
  • Managing the onboarding process
  • Identifying potential implementation challenges

Qualifications Include:

  • Ability to travel up to 10%
  • Four-year degree or equivalent experience
  • Experience developing manual procedures
  • Experience supporting curriculum development and training efforts
  • Process Review and Development
  • Successful experience working directly with customers