Remote Service Desk Specialist 1

Job is Expired
Location: Alabama, Arkansas, Florida, Georgia, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Virginia
Compensation: To Be Discussed
Staff Reviewed: Fri, Aug 26, 2022

Job Summary

A healthcare company is filling a position for a Remote Service Desk Specialist 1.

Core Responsibilities Include:

  • Monitoring telephone calls and e-mails to maintain quality services and track problems
  • Responding to inquiries and requests for assistance with organization's computer systems or PCs
  • Utilizing new utilities and tools to provide remote technical support services on desk-side equipment

Must meet the following requirements for consideration:

  • Must be able to work flexible shifts in a 24x7x365 work environment
  • Must be able to effectively communicate with employees to ensure technological requirements are fulfilled
  • Must be able to sit and stand for long periods of time
  • 2 years - Experience within a technical service call center environment is required
  • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)

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