Remote Service Desk Strategy Operations Enterprise Technology Services Director

Location: Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 13, 2020

This job expires in 8 days

Job Category: Business Operations

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A property and casualty insurance company needs applicants for an opening for a Remote Service Desk Strategy Operations Enterprise Technology Services Director.

Core Responsibilities Include:

  • Developing strategy and roadmaps of the enterprise services
  • Reducing cost and complexity of capabilities and services
  • Overseeing rationalization and modernization of related documents

Position Requirements Include:

  • Ability to travel up to 25% of the time
  • Demonstrated experience providing customer-driven solutions, support or service
  • Demonstrated experience leading managed service delivery and/or outsourcing contracts
  • Extensive knowledge and understanding of ITIL / service management best practices
  • Demonstrated experience in project managemen
  • Demonstrated experience working with senior executives to present and gather information