Remote Service Desk Systems Support Engineer I

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Apr 15, 2021

This job expires in: 2 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Experienced, Management

Education Level: Bachelors, Doctorate

Job Summary

An IT provider has a current position open for a Remote Service Desk Systems Support Engineer I.

Core Responsibilities of this position include:

  • Taking inbound client phone calls from the call center and working with these end users
  • Managing personal queue of assigned support tickets and tickets
  • Working on basic virtualization Administration and architecture knowledge

Qualifications for this position include:

  • Minimum 1 years of IT experience with IT administration and support experience
  • Strong consulting and communication skills
  • Confidence and experience in front of clients
  • Strong ability to work in a team-based environment
  • Ability to be a self-starter and possess good time management skills

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