Remote Service Operations Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 23, 2021

This job expires in: 26 days

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Management

Education Level: Bachelors

Job Summary

A technology and financial services company is seeking a Remote Service Operations Manager.

Individual must be able to fulfill the following responsibilities:

  • Lead direct reports to standardize software processes and software-related tools
  • Lead direct reports with respect to Software Service and Chronic Hardware tracking and remedies
  • Lead direct reports to monitor Chronic ATM units and work with Technical Performance

Must meet the following requirements for consideration:

  • High level of motivation, resiliency, maturity & dependability under high pressure situations
  • Negotiation and conflict resolution skills as well as solid planning and organizing abilities
  • Demonstrates excellent customer care and satisfaction skills
  • BA or BS degree or equivalent work experience
  • Ability to communicate effectively with value chain partners and external customers
  • Previously demonstrated leadership skills

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