Remote Service Solutions Specialist I in Reno

Location: Nevada

Compensation: Hourly

Staff Reviewed: Tue, Sep 29, 2020

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A company providing moving and storage services is filling a position for a Remote Service Solutions Specialist I in Reno.

Core Responsibilities Include:

  • Building rapport with customers
  • Using probing questions to help the customer understand their needs
  • Maintaining composure and using proper de-escalation techniques

Qualifications Include:

  • Prior experience in customer service and/or hospitality
  • Excellent written and verbal communication skills
  • Working knowledge of MS Office, telephone systems and desktop computer
  • Strong attention to detail
  • Ability to work varying shifts, weekends and holidays